VMware vRealize Automation 7.x Troubleshooting Infra issues
Troubleshooting Infra Issues in vRA 7.x To manually troubleshoot vRA issues, we must know what all things we need to check. 1). In the vRA portal one should check the status of all the services whether the status is registered, fail or blank. https://vRAserver_name:5480 If the status is registered than all good but if it is showing failed then it seems something is wrong with that service. If the status of service is blank it means that the service is responding but not correctly. XML link to check why services are not running are as follows: https://vRA/component-registry/services/status/current?page=1&limit=50 2) If in the vra page one is giving Error 503 then please check below things to isolate that: -->IIS Pools -->SQL DB Connectivity -->Certificate Issues -->Service Account Issues -->Service Dependency 3). Service which need to checked to monitor load balancing is "shell-ui-app" and it can be c